Effective Date: July 10, 2026
Playdate Rentals (“Playdate Rentals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, making a reservation, or using our rental services.
This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.
- INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including:
• Name
• Email address
• Phone number
• Billing address
• Delivery or event address
• Event date and event details
• Rental selections and booking information
• Payment and transaction information
• Communications sent through our website, email, text message, or social media pages
Payment information may be processed through third-party payment processors. Playdate Rentals may not directly store complete credit or debit card information.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
- HOW WE USE YOUR INFORMATION
We may use the information we collect to:
• Process rental requests, reservations, and payments
• Confirm bookings and communicate about upcoming rentals
• Coordinate delivery, setup, pickup, and other rental services
• Respond to questions and customer service requests
• Send booking confirmations, reminders, invoices, and service-related updates
• Improve our website, services, products, and customer experience
• Prevent fraud, misuse, or unauthorized transactions
• Maintain business and transaction records
• Comply with applicable legal, tax, insurance, and regulatory obligations
• Send promotional communications when permitted by law and consistent with your communication preferences
- COOKIES AND WEBSITE TECHNOLOGY
Our website may use cookies and similar technologies to help the website function, remember preferences, understand website traffic, measure performance, and improve the customer experience.
Third-party website, analytics, booking, advertising, or payment providers may also use cookies or similar technologies according to their own privacy policies.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.
- HOW WE SHARE INFORMATION
We do not sell or rent your personal information for money.
We may share information with trusted service providers when reasonably necessary to operate our business. These providers may include:
• Website hosting providers
• Booking and scheduling platforms
• Payment processors
• Email and text communication providers
• Accounting and business management providers
• Delivery or service providers working on our behalf
• Analytics and advertising service providers
We may also disclose information when required by law, court order, legal process, or government request, or when reasonably necessary to protect our business, customers, property, legal rights, or the safety of others.
- TEXT MESSAGES AND EMAIL COMMUNICATIONS
If you provide your phone number or email address, we may contact you regarding your inquiry, reservation, delivery, setup, pickup, payment, or other service-related matters.
If you consent to receive promotional emails or text messages, you may opt out of promotional communications at any time by following the unsubscribe instructions provided or by contacting us.
Opting out of promotional communications will not prevent us from sending necessary transactional or service-related communications concerning an active booking or rental.
- CHILDREN’S PRIVACY
Our rental products and services may be used at events attended by children; however, our website and booking services are intended for adults who are legally able to enter into rental agreements.
We do not knowingly collect personal information directly from children under the age of 13 through our website. Parents and guardians should not submit a child’s personal information unless reasonably necessary for a service request and appropriate under applicable law.
If we learn that personal information has been collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
- DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online transaction, electronic storage system, or method of internet transmission can be guaranteed to be completely secure.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, meet insurance requirements, and comply with legal, accounting, and tax obligations.
- THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, social media platforms, payment processors, or other online services.
Playdate Rentals is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage customers to review the privacy policies of any third-party services they use.
- YOUR PRIVACY CHOICES
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or legal requirements.
Any updates will be posted on our website with a revised effective date. Your continued use of our website or services after an updated Privacy Policy is posted means the updated policy will apply to future interactions to the extent permitted by law.
- CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Playdate Rentals
Website: playdaterentals.com
Email: info@playdaterentals.com